1. Data Controller
Your personal data may be processed by Onetra Bilişim Teknolojileri San. ve Tic. Ltd. Şti, acting as the data controller, within the scope described below.
2. Personal Data Processed
In order to provide our services, the following personal data of yours is processed:
- Identity information: first name, last name, Turkish ID number (only in cases of legal obligation)
- Contact information: email address, phone number
- Account information: username, password, account registration data
- Billing and payment information: billing address, payment transaction records (card data is not stored)
- Technical data: IP address, browser/device information, session records
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Creation and management of your account
- Provision and maintenance of the services you purchase
- Execution of billing and payment transactions
- Provision of technical support and customer service
- Fulfilment of legal obligations
- Improvement of service quality and ensuring security
4. Transfer of Personal Data
Your personal data may be shared with third parties such as payment providers, domain registration authorities, and infrastructure providers only to the extent required for the provision of services. Your data is not shared with third parties for advertising purposes, and the security measures required under the applicable legislation are taken.
5. Data Collection Method and Legal Basis
Your personal data is mostly collected from you through electronic means (website, customer panel) or in writing by automatic methods, based on the legal grounds of establishing and performing a contract, fulfilling legal obligations, and legitimate interests.
6. Storage and Protection of Data
Your personal data is retained for the period stipulated by the relevant legislation or required by the processing purpose. After this period expires, the data is deleted, destroyed, or anonymized. Appropriate technical and administrative measures are taken to ensure the security of your data.
7. Your Rights Under KVKK
Pursuant to Article 11 of KVKK, you have the following rights:
- Learning whether your personal data is processed
- Requesting information about the processed data
- Learning the purpose of processing and whether it is used in line with its purpose
- Requesting correction if processed incompletely or incorrectly
- Requesting deletion or destruction
- Learning the third parties to whom data is transferred
8. Contact
To exercise your rights under KVKK or for questions regarding this text, you may contact us at [email protected] .